Aethera

Legal

Terms and Conditions

Last updated 1 June 2026

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1. Agreement to these Terms

These Terms and Conditions ("Terms") form a binding agreement between you ("you", "user", or "Customer") and Numena LLC-FZ ("Aethera", "we", "us", or "our") governing your access to and use of the Aethera platform, including the website at https://aethera.ai, the desktop application, and all related features and services (collectively, the "Service").

By creating an account, accessing, or using the Service, you agree to these Terms and to our Privacy Policy and Cookie Policy, which are incorporated by reference. If you do not agree, do not use the Service. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "you" includes that organization.

2. Eligibility and accounts

  • You must be at least 16 years old (or the age of majority in your jurisdiction) to use the Service.
  • You must provide accurate registration information and keep it current.
  • You are responsible for safeguarding your account credentials and for all activity under your account. Notify us promptly at help@aethera.ai of any unauthorized use.
  • Authentication is provided through our infrastructure provider; you are responsible for maintaining the security of any third-party login you use.

3. The Service

Aethera provides an AI-powered productivity workspace that may include, among other features: conversational AI ("chat"), document drafting and editing ("compose"), AI image generation ("studio"), knowledge retrieval and search, voice transcription, third-party integrations (such as Google and Microsoft), and team/organization collaboration.

We may add, change, or remove features at any time. We may also impose or change usage limits, including credit-based or rate limits, in our discretion.

4. Subscriptions, credits, and payment

  • Plans and credits. The Service is offered on a free plan and paid plans, and uses a credit-based system for AI features. Current plans, prices, credit allowances, and included features are shown on our pricing page and at checkout. Paid plans are billed monthly or annually and include a monthly allowance of credits plus access to the features listed for that plan. Annual plans are paid once for the year and provide the same monthly credit allowance each billing month. Higher plans include larger credit allowances and additional features.
  • Billing. Paid subscriptions are billed in advance on a recurring basis through our payment processor, Stripe. By subscribing, you authorize recurring charges to your payment method until you cancel.
  • Taxes. Stated prices may exclude applicable taxes, which you are responsible for.
  • Renewals and cancellation. Subscriptions renew automatically unless cancelled before the renewal date. You may cancel at any time; cancellation takes effect at the end of the current billing period.
  • Refunds. Payments are non-refundable, including for partial billing periods and for unused or expired credits, except where a refund is required by applicable law. You may cancel at any time and will keep access until the end of the billing period you have already paid for. Consumers in the EEA or UK may have a short statutory right of withdrawal after purchase; this right does not apply once you have asked us to begin providing the Service and use has started, which you agree to when you first use a paid feature.
  • Credits. Credits have no cash value and are non-transferable. Monthly credits are provided each billing month while your subscription is active (including on annual plans) and expire at the end of that billing period, so they do not roll over. Daily credits expire at midnight each day. Bonus credits do not expire.
  • Price changes. We may change prices; we will give reasonable advance notice and changes apply from your next billing cycle.

5. Your content

  • Ownership. You retain all rights you have in the content you submit to the Service ("Customer Content"), including prompts, documents, files, images, and knowledge-base material.
  • License to us. You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and otherwise use Customer Content solely to provide, secure, and improve the Service, including transmitting it to the AI and infrastructure providers needed to fulfil your requests.
  • Your responsibilities. You represent that you have the necessary rights to your Customer Content and that it does not infringe any third party's rights or violate any law. You are responsible for the content you upload and for ensuring you may lawfully process it.
  • Backups. While we take reasonable measures to protect your data, you are responsible for keeping your own copies of important content.

6. AI-generated output

  • Output. Subject to these Terms and your compliance with them, as between you and us, you own the output generated for you by the Service ("Output"), to the extent such Output is capable of ownership and not subject to third-party rights.
  • No guarantees of accuracy. AI-generated Output may be inaccurate, incomplete, or otherwise unsuitable. You must review and verify Output before relying on it. Output does not constitute legal, financial, medical, or other professional advice.
  • Non-uniqueness. Output may not be unique; other users may receive similar Output from similar prompts. We make no representation that Output is original or non-infringing.
  • Responsibility for use. You are solely responsible for your use of Output, including any decisions made or actions taken based on it.

7. Acceptable use

You agree not to, and not to permit anyone to:

  • use the Service in violation of any law, regulation, or third-party right;
  • upload or generate content that is unlawful, infringing, defamatory, harassing, hateful, or that exploits or endangers minors;
  • attempt to generate malware, conduct attacks, or use the Service to compromise security;
  • reverse engineer, scrape, or attempt to extract source code or underlying models, except where permitted by law;
  • circumvent usage limits, credit systems, rate limits, or access controls;
  • resell, sublicense, or provide the Service to third parties except as expressly permitted;
  • submit another person's personal or confidential data without a lawful basis and authority;
  • use the Service to build a competing AI product or to train competing models; or
  • interfere with or disrupt the integrity or performance of the Service.

We may suspend or terminate access for violations, and may use automated and manual means to enforce these Terms.

8. Third-party services and integrations

The Service integrates with and relies on third-party services (including Google, Microsoft, Stripe, AI model providers, and others described in our Privacy Policy). Your use of those integrations may be subject to the third party's own terms and privacy policies. We are not responsible for third-party services, and your connection of a third-party account authorizes us to access the data covered by the permissions you grant. You may disconnect integrations at any time.

9. Intellectual property

The Service, including its software, design, branding, and content (excluding Customer Content and Output), is owned by Aethera or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. All rights not expressly granted are reserved. "Aethera" and our logos are our trademarks; you may not use them without permission.

10. Confidentiality and security

We will treat your non-public Customer Content as confidential and apply reasonable technical and organizational measures to protect it, as described in our Privacy Policy. You will not disclose any non-public information about the Service that we designate as confidential.

11. Service availability

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may suspend the Service for maintenance, updates, or to protect security and integrity. The Service is provided without a formal service-level agreement.

12. Suspension and termination

  • By you. You may stop using the Service and close your account at any time.
  • By us. We may suspend or terminate your access, with or without notice, if you breach these Terms, fail to pay, create risk or legal exposure, or if we discontinue the Service.
  • Effect of termination. On termination, your right to use the Service ceases. We may delete your Customer Content after the period described in our Privacy Policy. Sections that by their nature should survive (including ownership, disclaimers, limitation of liability, and governing law) survive termination.

13. Disclaimers

THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT OUTPUT WILL BE ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AETHERA AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD 100. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

15. Indemnification

You agree to indemnify and hold harmless Aethera and its affiliates from any claims, liabilities, damages, and expenses (including reasonable legal fees) arising from your Customer Content, your use of the Service, or your breach of these Terms or of any law or third-party right.

16. Changes to the Service and Terms

We may modify these Terms from time to time. We will post the updated Terms with a new "Last updated" date and, for material changes, provide additional notice. Changes take effect when posted (or on a later stated date). Your continued use after changes take effect constitutes acceptance. If you do not agree, you must stop using the Service.

17. Governing law and disputes

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-law rules. The courts of Dubai, United Arab Emirates will have exclusive jurisdiction over any disputes, except that we may seek injunctive relief in any competent court.

18. General

  • Entire agreement. These Terms, the Privacy Policy, and the Cookie Policy are the entire agreement between you and us regarding the Service.
  • Severability. If any provision is found unenforceable, the rest remains in effect.
  • No waiver. Our failure to enforce a provision is not a waiver.
  • Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

19. Contact

Questions about these Terms? Contact us at help@aethera.ai, or by post at Numena LLC-FZ, The Meydan Hotel, Grandstand, 6th floor, Meydan Road, Nad Al Sheba, 417541 Dubai, United Arab Emirates.